RESUME

Skills

Time management: Everything must be done in a timely manner. In order to keep customers happy and productivity up, it is important to get to each customer in a timely fashion.

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­Organization Strategies: In order to complete any and all tasks, an organization is essential. In moderation, it is important to organize key facts for a company. Each company is unique and organization is a must.

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­Social Skills: Everyone needs to feel comfortable or relate to a person before a positive relationship can begin. In being a moderator, foster parent as well as a teacher, I have practised open communication between clients, customers, parents, case workers, and children.

Content Creation

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Online Virtual Assistant- Independent Contractor

​2012 - present

Content creation, buying guides, blog writing, copywriting, lesson plan creation, Social Media presence, SEO, research, data entry, account management, email management and various office tasks.       

Bosch Moderator-Jami Bova Whitehead

2015-present

Moderated several social media platforms via sprout social, Hootsuite, and Sprinklr . Answered customer questions, moderated Facebook, Twitter and Google, and communicated clear user feedback and customer care escalations to customer care team.   

Xavier School of Excellence- Special Education Teacher

2017 - 2018

Teaching duties, curricular planning and implementation, time management, and organization

Bethel Colloge

2006-2010

I am currently a licenced Elementary Education Teacher. 

Rockin' Virtual Assistants E-Course and Training

I have taken many virtual assistant courses and have worked from home on and off for the last 7 years.